AI systems, not slide decks
We design agents, automations and software that sit inside daily operations — with clear scope, ownership and handoff.
AmexSoft.
We build AI systems that run your business.
AI agents, process automation and custom business systems for companies that want operations to move without constant firefighting.
Positioning
AI Automation & Custom Business Systems
AmexSoft helps growing companies turn repetitive operational work into reliable systems — starting with a focused audit, not a vague transformation programme.
Built for Bulgaria, Italy and the EU
Primary markets are Bulgaria and Italy, with Germany next. Delivery in English, Bulgarian and Italian.
Audit before build
Every engagement starts with an AI Automation Audit: map the process, pick a pilot, then build what will actually run.
Where work gets stuck
Business problems we solve
If these patterns sound familiar, an AI system — not another tool login — is usually the right next step.
Leads stall between inbox and CRM
Inbound questions wait on busy sales teams. Context is lost, follow-ups slip, and the same answers are typed again.
Quotes and documents eat specialist time
Pricing rules live in spreadsheets and people's heads. Creating quotes or extracting invoice data becomes a bottleneck.
Support and ops repeat the same work
Status checks, document lookups and routine updates keep senior people in the loop for work that could be systemized.
Tools exist — the system does not
Chatbots, CRMs and shared drives sit side by side without a reliable workflow that moves work from request to done.
Capabilities
Six ways we build leverage
From AI agents to full business systems — scoped for operators, not demos.
AI Agents for Business
Autonomous agents that handle sales, support, and ops workflows end to end.
View serviceBusiness Process Automation
Replace manual handoffs with reliable automated workflows.
View serviceCustom Business Software
Purpose-built systems for how your company actually works.
View serviceAI Integration
Connect LLMs and AI services into the software you already run.
View serviceMVP & SaaS Development
Ship investor-ready and customer-ready AI products faster.
View serviceAI Transformation for SMEs
A pragmatic roadmap from pilots to systems that run the business.
View serviceWorkflows
Concrete use cases
End-to-end paths from a messy request to a finished operational outcome.
Lead qualification to booked meeting
Capture the inquiry, ask the missing qualification questions, write the CRM note and propose a slot for a human closer.
Requirement brief to draft quote
Parse the request, apply approved price lists and exclusions, then hand a structured draft to sales for confirmation.
Invoice inbox to finance-ready record
Read the document, extract the fields your ledger needs, flag exceptions and queue clean entries for approval.
Support question to resolved or escalated
Answer from approved knowledge, open a ticket when confidence is low, and summarize the thread for the human agent.
Featured solutions
Featured case studies
These are demo solutions and concepts that show how AmexSoft designs AI systems. They are not published client results.
Sales & CRM
AI Sales Agent
Qualifies inbound leads, answers product questions from your knowledge base, and books follow-ups into the CRM.
View solutionSales operations
Automated Quote Generation
Turns brief requirements into structured quotes with approved pricing rules, exclusions and next steps for sales review.
View solutionFinance & admin
Invoice & Document Processing
Extracts fields from invoices and PDFs, validates against your rules, and prepares clean records for accounting systems.
View solutionCustomer support
AI Customer Support
Handles common support intents with grounded answers, escalation paths and ticket summaries for human agents.
View solutionConstruction
Construction AI Assistant
Helps project teams retrieve specs, summarize site notes and draft status updates from project documentation.
View solutionLogistics
Logistics AI Assistant
Supports dispatch and ops teams with shipment status answers, exception triage and routine customer updates.
View solutionEngagement
How we work
A disciplined path from discovery to a system operators can trust.
01
Discover
Map the process, systems and constraints. Identify where an agent or automation creates the fastest leverage.
02
Design
Define the workflow, data contracts, guardrails and success criteria before any production build.
03
Build
Implement the agent, automation or custom system with a scoped pilot that operators can actually use.
04
Integrate
Connect CRM, email, documents and internal tools so the system runs inside existing work — not beside it.
05
Optimize
Review quality, edge cases and ownership. Expand what works and retire what does not.
Difference
Why AmexSoft
Premium delivery with scope discipline and honest proof standards.
AmexSoft
Systems that operators trust
We design for handoffs, exceptions and audit trails — not chat demos that break on the first unusual request.
AmexSoft
Scope discipline
Pilots stay bounded. You know what is included, what is out, and what decision the system is allowed to make.
AmexSoft
Integration over replacement
We usually extend the tools you already pay for. Custom software is built only when it is the clearer path.
AmexSoft
Honest proof
Featured solutions are demo concepts until measured client outcomes can be published with permission.
Ready to find the right AI system for your operations?
Book an AI Automation Audit. Leave with a process map, prioritized opportunities and a recommended pilot.