Published 2026-10-01
AI AgentsWhere AI agents create leverage for SMEs
A practical filter for choosing agent use cases that pay back — without theatre pilots.
Read insightInsights
Commercial-intent notes on AI agents, automation, custom software and AI strategy for SMEs.
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Published 2026-09-15
AI AutomationAI automation audit checklist
What we inspect before recommending agents, integrations, or custom systems.
Read insightPublished 2026-08-20
Business AutomationRule-first automation: when AI should wait
Deterministic rules should own pricing, totals and permissions. AI helps with language and unstructured intake.
Read insightPublished 2026-08-05
Custom SoftwareWhen custom software beats another SaaS login
Build when the process is proprietary leverage — automate around existing tools when it is not.
Read insightPublished 2026-07-18
Industry SolutionsIndustry AI without theatre
Construction and logistics AI works when it is grounded in documents and systems of record — not generic chat.
Read insightPublished 2026-07-01
AI StrategyAI strategy for SMEs: sequence beats slogans
Prioritize use cases, pilot with kill criteria, then industrialize winners into owned systems.
Read insightPublished 2026-06-12
AI AgentsWhen AI agents should escalate
Escalation is a product feature. Low confidence, policy limits and commitment language should stop the agent.
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